Logophiles – Move Quickly and Unite!

I freely admit it; I’m a word geek. (Well, actually, I’m just a geek all ‘round.)

I’m known for thinking the rest of the world would file Superhero costumes under accoutrements or slang under colloquialisms. I Google these terms freely, certain I’ll find what I need. Thankfully, other word geeks like me exist, or I’d be phoning a friend to ask what else to search by.

My love of words often finds me questioning the exact phrasing of a particular line of copy, or a piece of rhetoric in a strategy document. We’ve word-smithed the hell out of sentences down here in the zag basement. And sometimes, yes, we actually do argue semantics. Does sprightly mean ‘with spirit’ or ‘fairylike’?

Lately, I’ve been thinking about the difference between hurrying and moving quickly. I think about it in relation to my stress levels (and those of the people around me). I think about it in relation to the quality of work I produce.

Hurrying seems to imply that you’re after the brass ring and you don’t care how many hurdles you knock over just to get there. Moving quickly though, that’s where the art is.

We work in an industry that requires alacrity of us; it’s something we do. But if we’re hurrying to do it, we lose the opportunity to use our skills at the peak of their performance. We’re forced to hustle along, hum-drumming our way to the finish line.

An artist can move quickly, and with economy of movement and deliberate action, create whole worlds where none existed before. Exultant creation (or maybe just some darn fine ad copy) doesn’t have to take a lifetime, but it can’t be done in a hurry.

 

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The Pitch

So I have a new reality TV show to love but this time I don’t feel like I need to hide it.  This ain’t Jersey Shore b&*#@es. It’s reality TV for grown ups – The Pitch airing on AMC.

Admittedly my growing infatuation has a lot to do with the fact that I can relate to the central theme on a personal level.  But while I love to see advertising ideas and creative, the aspect of the show that I find I most enjoy is the process.  I am enthralled by the very different ways the firms tackle the creative development process and how the firms are structured.  There are highly collaborative firms, firms that pit staff against each other, small firms and jumbos.  Judging by the few episodes I have watched, it seems all forms and configurations produce results but at what cost?  There are some peeks into the personal lives of some of the people at the firms and I have to say that’s where some of the real horrifying show content comes from.  While some of these firms may have cool offices it appears their culture is eating their people alive.

If you are listening AMC, I think there’s some show ideas in following up on what happens after The Pitch and taking a look at the culture of the firms and the affect on the lives of the people that work there.

 

 

 

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iShannon – How Apple sucked me in

Hi. My name is Shannon and I am an Apple-holic (seems legit).

It started with my iPod – classic, then touch.

Through the process of evolution I moved on (or moved up) to my iPhone. Up next was my iMac (well it’s actually a MacBook Pro – but that just doesn’t sound the same). iPhoto, iCal, iTunes… all I have to do is plug my phone into it and the two of them just sync up like bffs. How did I live without this?

Then came my iPad – It does basically everything my iPhone and iMac do combined into one convenient and sleek tablet– so obviously I needed this. All I have to do is turn on iCloud and it will sync up with my phone and computer.

A few weeks ago, one of my roomies walked into my room to find me sitting on my bed, iPod hooked up and pumping beats, iPhone plugged in to my right receiving my iMessages, iPad to my left displaying my email and my iMac (or MacBook Pro – for those who like to be technical) on my lap. She stood at my doorway for a minute with a furrowed brow and said “Bud – you have a problem…” I began to wonder, how was I sitting there literally surrounded by four “do it all” devices?

I didn’t think much of it again until tragedy struck – I lost my iPhone. With my luck the battery was dead so “Find my iPhone” was not the hero in my story. My world was shattered. I had an old Blackeberry that I hooked up for a few days so I could “stay connected” while I tried to find my other half but it never turned up. I could have just kept using it, I mean it’s a perfectly good phone and my wallet would have been happy but it just didn’t feel right so I took the financial hit and replaced my iPhone at full price, turned on iCloud, waited a few minutes for my devices to get “reacquainted” and just like that my devices were bffs once again. Things felt right.

Then I really started to wonder… How did Apple get me hooked? Here’s what I came up with…

If you take a look at Apple’s marketing tactics you will see that they have one key selling feature for every individual product but they also use that same selling feature to tie each product to the next and sell them as set.

Being the marketer that I am, I came up with a term and catch phrase for this, which I am sure that Apple will be approaching me about any day now.

iMarketing: selling convenience over and over and over again.

 

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FaceTime or Face time

I recently read an article talking about how connected we are today.  We always have the means to connect with anyone at anytime for anything.  We can call, text, FaceTime, Skype, BBM, MSN, and email.  We can send a message via FaceBook, LinkedIn, or send out a Tweet.  We can share through MySpace, StumbleUpon, LockersGrab, Google+ or Reddit.  Need to know anything about about anything or anybody? We can use Google, Yahoo, AskJeeves, Wikipedia, Excite or Netscape.   Frankly, we have a superabundance, a plethora if you will, of choices to decide how and when to connect to others and to the world around us.

Yet, how connected are we?

The article went on to say, “We’ve never been so connected and dis-connected at the same time, as we are today”.

It got me thinking.  Are we moving away from knowing how to really, truly connect?  Are new generations going to be hindered in the future on how to have and enjoy conversations, read body language, facial expressions, develop and understand social nuances, learn ways to express ourselves to each other through face to face dialogue?

As someone who works in business and relationship development, I can say with certainty that there is no technology that can replace real face time.  When I can sit down, enjoy a coffee, share stories, discuss business or personal challenges, engage in real time, face to face conversation, there is nothing that can replace that connection value for me. By being in the presence of another human being, within their space, it is only at those times, where I have established or deepened my personal, emotional connection and relationship with that person across the table from me.

Does it take more time?  Yes.  Does it take more investment on my part to give of myself emotionally to make those connections?  Yes.  Is it far richer?  Yes.

I find emails and all the other options to reach out to others, are wonderful for follow ups and moving things along but when it comes to developing deeper and more meaningful relationships, in my opinion, there aren’t any short cuts.

Real time is the real thing.

What do you think?  Do you agree or disagree with this statement?

“We’ve never been so connected and dis-connected at the same time, as we are today”.

I’d love to hear your thoughts.

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I love/hate email

I’ve read a number of articles about email lately for some reason, which is actually quite timely as I have been contemplating my hatred of it.  What I have come to learn though is this:

1)  Many people incorrectly and ineffectually use email

2)  It’s ok NOT to reply

3)  I have let email control my life

Now to explain:

1)   Incorrect and ineffective usage of email is sending paragraphs and barfing information and questions everywhere.  Obviously there are some exceptions here but as a rule, email should be about quick communication.  Emails that are too long and do not highlight main points are not respective of the reader’s time, run the risk of not being read and worse, not responded to.

Email spammers and blabbers of the world take note, your emails might not be getting read.

2)   NNTR – No need to reply.  I understand we are all polite people but we don’t need to send emails that say “thanks”, “ok”, “got it” and “stand by”.

This is something I’m going to try really hard not to do because like the rest of the world, I am a big offender.

3)   I am guilty of sending incorrect and ineffective emails sure, but I’m also guilty of LETTING email get the better of me.  I check it incessantly.  It’s really quite sad but when I look and see that I have email, I feel the need to deal with it right away.  Of course the sheer amount of email I get also makes regular checking necessary.

So instead of letting email derail me, I’m going to try to only check it every 20 mins. (ish) during work hours.

If you need me urgently or have a lot to say, you might want to call!

 

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Why (and do) You Buy Home Lottery Tickets?

One of our clients is the Caritas Foundation Lottery.

One of the things we talk about every year is WHY do people buy a ticket?

Is it the cause?

Is it the prizes?

Is it the concept?

The reality is when people don’t win, it always comes back to – “well I helped a good cause”.  It makes us feel good right?  Like the money was spent on something really useful.

Personally, stepping out of my role as a “marketer” I buy a ticket because I want to win, and I want to win the prizes that are offered from that lottery, and yes, it makes me feel like a better person even if I don’t win (although winning the grand prize would be nice too.)

I am interested, why do you buy, and if you don’t – why not?

 

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The Art of Exceptional (or at least shooting for it)

I’m sure you’ve heard this one before  “Whether you think you can or whether you think you can’t, either way you’re right.”

I’ve always believed that what we allow to fill our headspace steers and guides us throughout our life.  Time and time again, that has proven true for me.  I recall many instances where I just believed I could shoot for the moon and perhaps I’d land on the stars or that if I worked hard enough, I could transform something strong into something superb.   It was almost like I didn’t know well enough that I should be scared or fearful.  I think I just had a case of blind faith coupled with naïve confidence.  I seemed to live the Nike tagline of “Just do it” and I’m really happy to report more times than not, great things always seem to come my way.

I recall in the late 80’s (now I’m dating myself) walking into the Radio Shack Head Office in Vancouver as a bold 19 year old, my resume in hand, going up against dozens of far more experienced candidates for the job of Executive Assistant to Two District Managers.  I took typing in high school; sadly that was the extent of my experience.  I sat there secretly terrified (but refused to show it) as I told Bryan Dunn, Regional Manager, “If you hire me, I’ll be the best damn secretary you have ever hired”.   (I can’t believe I said that but I seriously did).  Well he did hire me and later he told me that I WAS his best hire.   I recall asking him after we had worked together for awhile “Why would you have done that, there were far more skilled candidates than I”.  He smiled and said something I’d never forget “Ronda, skills can be taught, attitude can’t”.

My son called me this week and shared a huge accomplishment for him at school which happened as a result of him going outside of the “average” and showing incredible initiative.  Well it got him noticed big time and I told him I was so proud of him.  I’m really glad that I drove my beliefs into our kids’ heads.  Be yourself.  Be genuine and authentic.  Show initiative.  Have work ethic. Whatever you do, do it exceptionally well.

I came across an article this week from Seth Godin where he talked about “If you’re an average worker, you’re going straight to the bottom.  However, if you’re different somehow and have made yourself unique, people will find you and pay you more”.

I agree with Seth.  As a partner and the director of business development for our company, I am always so proud to share with perspective new clients what I feel makes us different and it’s that unique offering that sets us apart and attracts fantastic clients and engaged staff.  Frankly, we don’t want to be average.  We want to shoot to always to be exceptional.

That said, we know exceptional doesn’t mean perfect because no one is however we will never stop having lofty goals and shooting to be our very best and offer our very best to our clients every single day.

 

 

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Can creativity be taught?

A recent discussion about a book on creative thinking skills got me pondering whether creativity can be taught.  As I hit Google to find out more, it seems I’m not the first to have a think on this topic. Not even close.

So there are people that say no and people that say yes and everyone in between.  My personal opinion is this:

You can teach anyone any kind of skill, but their personal aptitude and how much they practice is what determines how good they are at it.  I also think you can teach certain creative thinking skills, but not creativity.  Kind of like athleticism.  You can teach athletic skills and have those skills put into practice but that will not necessarily make someone an athlete.

I think everyone is at least a little creative, but not all of us are “creatives”.  Is this scientific and conclusive evidence of my hypothesis? Nope, it sure isn’t. But it makes sense to me.

 

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Touching

Thanks to technology and all the great gadgets out there, I find myself armed with an iPhone, and iPad, a MacBook and an iPod. Seeing that I use the ipad and the iphone most frequently I have gotten really used to touching things. Incredibly, I am starting to find myself getting confused with things that respond to my touch, and things that don’t. For example, in the last 2 weeks I have tried to tap my macbook screen several times. It amazes me that having grown up in a time when nothing was a touch screen (think Intellivision and Commodore 64) all it took was a couple of years with some touch devices and I have already been reprogrammed.  Talking with someone last week made me realize this is becoming more common.  He mentioned he tried to make a flyer photo bigger with his fingers.

The world is changing fast, and it looks like I am along for the ride.  I can’t wait to see what the future holds.

 

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Pay It Forward

I was famished.  Sitting in the lineup in my car at Tim Hortons in between appointments, I needed to grab a quick bite.  I saw this young guy waiting in front of me all set to turn into the drive thru line as well.  As we faced each other, we did our best sign language as I tried to ask him “Are you going next?”  He nodded and did a waving motion.  Hmm.  What did that mean?  Is he waving me in before him?  I tried to ask again with a questioning face “Are you going?”.  Another wave.  I think that means he wants me to go next so I started to turn in…….just as he was.  Shoot!  I cut him off.  Whoops.  Now I feel like a jerk.  I felt bad as I looked at him in the rearview mirror waiting to see a disgruntled face but there wasn’t one.

I am a big fan of treating people the way I like to be treated so when I got up to the young woman at the drive-thru window, I asked if I could pay for whatever the young man behind me, ordered.   I gladly turned over the $3.65 in hopes of brightening his day.

I have been on the receiving end of acts of kindness and it renews your faith in the world. I also believe in “paying it forward” because it feels amazing.  I find if I look around and pay attention, I can always see little things that I can do to make a positive impact.  It could be as simple as holding the door for someone or thanking them when they do it for me, buying someone a coffee, plugging someone’s meter or stepping up to help someone who appears to be struggling.  I really believe that it’s those little random acts of goodness that make this world a better place.

Now, how does that pertain to advertising and marketing you ask?  Well my friend just passed this video on to me and I thought it was very relevant as it came to me a day after my drive thru experience.

So I’m just taking that as a message from the Universe that I’m on the right track by choosing to have that attitude.

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